Repeating the customers and generating revenue are the only ways for an eCommerce business to grow and expand. One of the most popular eCommerce marketing strategies is the subscription service - a quick way to increase the sales and revenue of your business. It aids in the promotion of brand loyalty and the high engagement level of the customers.
Shopify provides essential loyalty, referrals, and analytics tools to help you monitor various metrics and insights into your business and customers. The Joy app is one of the best conversion and marketing apps that drives traffic to your store by offering your customers different rewards and loyalty points.
What Is The Joy App Shopify?
Joy is a loyalty program app, which is one of the most effective marketing tools for any business. Thousands of Shopify vendors trust this app, and it offers user-friendly programs, customer management, membership status, customizable design, translation, notifications, pop-ups, VIP tiers, points management, a reward system, and more. Use the Joy app to strengthen your customer relationships and increase sales.
Why Do You Need The Joy App?
The Joy app will help you retain customers and generate revenue with an amazing reward system. Admins can manage a reward system to attract buyers through various earning and redeeming rules. These activities, such as earning points for signing up or completing an order daily, will enhance the customer experience and develop long-term relationships.
Improve the shopping experience
Shopping with reward systems is always exciting and fun. Make your customers happy and loyal to your site with loyalty points.
Maximize lifetime value
Encourage customers to buy more and more by offering different rewards, loyalty points, and redemption.
Installation Process
Given below are the installation guidelines for the Joy app. It's quite simple, requiring little or no technical knowledge at all.
- Search for the Joy app on the Shopify store and click add app button
- Allow data privacy policy to proceed towards installation through the install app button
- Choose a plan according to your requirement and then approve the subscription
- Now the app is installed, use any of the Joy widgets
- Shown below is the joy app’s dashboard, and add features of your own choice
Features
The most notable features of this Shopify application are:
Membership Status
All the customer data on the Shopify store is synced to the Joy software. Also, you can export data to other related apps, including customer name, email, type, loyalty points, and starting date of membership.
The app dashboard highlights all of the customer's actions or membership status and you can easily visualize and control them. With the Joy app dashboard, change customer statuses or set different reward stages, and so on.
Simply manage customer information and activities on one single-page grid through the Joy app.
Customizable Branding
Widgets can be customized according to your brand theme and style—label reward and review boxes with your store’s theme and text color. Simply copy the color code and make it perfect for your store.
You can choose different icons for the loyalty and reward boxes and set their alignment to best fit your screen.
Reward System
The Joy app comes with various reward systems for your customers. These schemes not only make customers happy but also encourage them to return to your site and do their shopping.
You can set your point-earning and redeeming rules on the Joy app.
Offer points for signing up to your sites and newsletter, on the order confirmation, on every five orders and then redeem them on their checkout screen with points conversion into dollars, e.g. 10 points can be converted into a $1 discount on your next buying product.
Likewise, if a customer does not earn or redeem points within a specified time, all of their points will be reset.
Translations
All the boxes or widgets can be translated into the language of your own choice through the Joy app translation feature. Point history, referrals, redeem program, guest or customer box labels, and earning program can be translated. General language can be changed by selecting any language as the primary one.
The translation feature helps you spread your business globally, drives traffic, boosts sales, and generates revenue.
VIP Tiers
The Joy app can create personalized links that customers share on social media sites (Instagram, Facebook, Youtube, Twitter, TikTok) and earn points. Differentiate regular customers in your store by ranking VIP status and making them feel special by offering discounts or points.
You can also set up referral programs to increase the customer’s reach, Giving them points for referring to a friend. Also, reward customers for leaving a review.
Notifications And PopUps
When a customer visits your site, make sure that he comes to your site again. This can be done by designing attractive landing pages. Customize your branding box to make it unique and stand out.
Popups can be added that incentivize the users to signing up for your site, subscription, and newsletter to earn points.
Points Management
In addition to the customer information, manage their points earned or redeemed on a single screen. It is possible to control your reward campaign by adjusting redeem points and visualizing a customer's records on your dashboard.
Mobile Friendly
In this era of technology and mobile phones, it's a basic need to make your site responsive. All of Joy's app features are mobile responsive, so your store will look great on all devices, and your customers will be able to use it anytime and wherever.
Integrations
The main integrations for the Joy app are:
- POS - a tool needed for your online retail store, including staff management, inventory tracking, and many other features
- PageFly - a page builder that creates effective and professionally designed landing pages to boost your sales;
- Yotpo - comes with personalized options (subscription and review boxes) to convert your buyers into potential customers;
- Transcy - translate your store language and convert currency for the ease of different customers;
- Judge.me - increase your store’s engagement with the review and other social sites sharing widgets.
You can also migrate your data (including customers and points) from other such apps that include Stamped.io, Rise.ai, BOLD, Smile (Smile.io), Yotpo (Swell), Glow, Loyalty points, Referral program, Rivo (Loyalty Hero Booster Apps), Loyalty Lion or Loyaltylion, and Growave.
Pricing Plan With Packages
Joy software comes with two basic plans. The first one is Free, and the other charges $29 per month. The Free plan only offers 250 orders per month, while the Pro provides unlimited orders.
The Pro plan is equipped with additional functionalities of a POS reward system, custom email style, and transaction import.
The main features of both plans are illustrated below in tables:
| Free | Pro |
|---|---|
| $0/month | $29/month |
| Redeem program | Unlimited earn points and redemption program |
| 250 orders/month | Unlimited orders |
| Custom email content | Custom email style |
| Multiple integrations | Multiple integrations |
| Multiple rewards | Reward in POS |
| Translation available | Translation available |
| No import transactions | Import transactions |
Joy App Reviews And Rating
The Joy application got an average overall rating of 5.0 on the Shopify store. 638 individuals reviewed the app, of which 618 are five stars.
Most of the reviews are five stars which indicate a higher customer satisfaction level and loyalty toward the app. Have a look at some of the latest reviews:
| Ratings | Feedback |
|---|---|
| 5-star | "A very good app with simple setting options. I can easily translate the entire app. brilliant quick help from Aisha, all my questions were answered, and my special requests were resolved; thank you so much." |
| 5-star | "The app is working well for me so far. Easy to set up and has all the features I need. Customer support is also great! Abby was quick to help and very friendly." |
| 5-star | "This app is exactly what I was after! It is easy to use, and Hana helped me set up everything. They were very easy to talk to and set everything up very quickly. Took me a few minutes to set everything up, including customizing the colors to match my theme and changing the reward points." |
Advantages And Disadvantages
Some of the main pros and cons of the Joy tool are:
Pros:
- Great assistance from the customer support side;
- A simple installation process with automated loyalty tools;
- Seamless integration with review and page-building apps;
- Dashboard for customer and point management;
- Very little technical knowledge is required for its usage;
- Increases conversion rate and enhances brand awareness.
Cons:
- The free plan is not beneficial compared to a paid one;
- Setting up the reward system is a little confusing;
- No separate page for the reward feature.
Joy Support
The Joy app is significant in customer support service. They are accessible 24/7, and the response time is pretty fast, ensuring that your business will not be affected at any cost. You can contact Joy's technical team via phone, live chat feature, or email (win@avada.io).
Also, there are several documents, community forums, and Frequently Asked Questions to resolve your basic queries related to the app.
Final Words
Many merchants utilize the Joy app to create and automate rewards and loyalty programs. You can create a pop-up in the app that leads customers to sign up for your reward system. Also, set up different rules for customers to earn and redeem points, such as getting points for each completed purchase and then using them as a discount.
The Joy app attracts customers to leave reviews about your store to earn rewards. If you want to switch from other apps, just transfer customer data from the app’s import feature.
